
Overview
Chai Break is a popular Indian cafe chain, started in Kolkata in 2010, known for transforming the simple tea break into a social experience by offering a wide variety of teas, snacks, and meals in a fun ambiance, becoming a go-to spot for youth, families, and corporates seeking good food, great tea, and memorable moments. It began as a small kiosk and grew into 30+ outlets across multiple cities by focusing on quality, experience, and catering to evolving tastes with offerings like buffets and seasonal specials.
The Challenge
The Solution
Benefits & ROI
The solution delivered clear business benefits by giving Chai Break real-time visibility into profitability, wastage, and outlet performance, enabling faster and more confident decision-making. With item-wise margin clarity and wastage tracking, they could optimize menus and inventory, reduce leakages, and improve cash flow. Founder-level MIS dashboards replaced manual reporting, saving time while improving control, and over time this translated into higher margins, better inventory turns, and scalable, data-driven growth.

Overview
Ratnabali Group is a Kolkata-based proprietary investment firm, founded by the Somani brothers, that creates wealth through long-term, research-driven investments in listed companies, focusing on strong governance (ESG) and management expertise, while also engaging in significant philanthropy, notably the India Autism Centre, emphasizing social responsibility alongside financial growth.
The Challenge
Ratnabali was managing HR and payroll through fragmented, largely manual processes, leading to errors in attendance-to-salary calculations, compliance risks, and high dependency on manual follow-ups. There was no single system connecting employee data, leave, shifts, attendance, and payroll, making monthly salary processing time-consuming and prone to discrepancies.
The Solution
Benefits & ROI
The integrated system reduced payroll processing time, eliminated attendance and salary mismatches, and improved statutory compliance accuracy. HR teams gained transparency and control, employees received timely and accurate payslips, and management got a reliable system that scales without adding administrative overhead—resulting in tangible cost savings, lower compliance risk, and long-term operational efficiency.

Overview
The Challenge
Akshat Enterprise faced challenges with manual bookkeeping, delayed financial reporting, and limited visibility into receivables, payables, and cash flow. GST compliance, invoice tracking, and reconciliation were time-consuming and prone to errors, making it difficult for management to assess true financial health at any point in time.
The Solution
Biz Systems implemented Zoho Books with structured chart of accounts, automated invoicing, expense tracking, bank reconciliation, and GST configuration. We aligned day-to-day accounting workflows with compliance requirements and built standardized processes for receivables, payables, and reporting—ensuring data accuracy and real-time financial tracking.
Benefits & ROI
The implementation significantly reduced manual effort and accounting errors, improved GST compliance, and provided real-time visibility into cash flow and outstanding balances. Management gained faster access to accurate financial reports, enabling better planning and control. Overall, Akshat Enterprise achieved operational efficiency, compliance confidence, and long-term cost savings through a scalable finance system.
