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Biz Systems
Manufacturing
Manufacturing

Overview

Bharat Kumar & Co. Pvt. Ltd. is a well-established, third-generation family-run business in Kolkata, India, specializing in the paperboard and packaging industry since its roots in 1944 (as Bengal Stationery Stores), offering customized solutions, paper products (like woodfree maplitho, duplex boards), and packaging machinery, known for innovation and strong market presence, operating from Madan Mohan Talla Street, active since 2010 as a private limited company.

The Challenge

The company was operating with multiple disconnected tools and manual processes across departments, leading to data silos, repetitive work, and inconsistent reporting. Management lacked real-time visibility into business performance, and cross-department coordination required significant manual effort, slowing down decision-making and execution.

The Solution

Biz Systems implemented Zoho One by integrating CRM, finance, HR, and reporting modules into one cohesive ecosystem. Business processes were mapped, standardized, and automated to ensure seamless data flow across departments. Custom workflows and dashboards were created to align system usage with management’s reporting and decision-making requirements.

Benefits & ROI

The organization achieved improved operational efficiency, reduced manual dependency, and stronger internal coordination. Leadership gained real-time access to accurate business data, enabling faster and more confident decisions. Over time, this resulted in lower operational costs, better process discipline, and a scalable system capable of supporting long-term growth.