Where is Biz Systems based, and how does it serve Mumbai?
Our office is at Suite 607 & 608, South City Business Park, EM Bypass, Kolkata. We have no office in Mumbai. A Mumbai company that hires us gets a team that works on video and a shared project board every week, and comes to Mumbai for on-site workshops when a project needs them.
We say this first because it is the question a careful buyer asks, and because the answer is easy to hide. What you can check about us from your desk in Mumbai is listed further down: the partner tier on Zoho's own directory, named case studies, and prices and timelines published on this page. We were founded in 2024 by Rishav Singh and work Monday to Saturday, 9 AM to 7 PM, in the same time zone as you.
Which Zoho products do we implement for Mumbai companies?
Each product below has its own section. Where we have a dedicated Mumbai page, it is linked.
Zoho CRM in Mumbai
Mumbai sales teams mostly sell on relationships and repeat orders: a pharma distributor's field representatives, a freight forwarder's enquiry desk, a broking firm's relationship managers in Lower Parel. We set up Zoho CRM so that every enquiry from the website, IndiaMART, WhatsApp and phone lands in one pipeline with an owner and a next follow-up date, quotations go out from the record, and the owner can see which enquiries became orders. The benchmark is ₹1.5–3 lakh for 10 users in 4–8 weeks. Details are on Zoho CRM for Mumbai and our Zoho CRM service page.
Zoho Books in Mumbai
Trading houses around Masjid Bunder, Kalbadevi and Crawford Market usually come to us on Tally, with stock lying in a Bhiwandi godown and GST returns prepared from exported spreadsheets. Zoho Books gives them GST invoices, e-invoicing, e-way bills, TDS, bank feeds and multi-currency for import and export bills, and the owner can open the books from a phone. We have completed 30+ Tally migrations. One takes 2–4 weeks plus a 30-day parallel run. See Zoho Books and Tally migration for Mumbai and our Zoho Books and Tally comparison.
Zoho One in Mumbai
D2C brands, media and services firms in Andheri and Lower Parel often run one tool for sales, another for accounts, a third for HR and a fourth for customer support. Zoho One puts those under one subscription and one login. We configure it as a single system: a won deal in CRM becomes an invoice in Books, People and Payroll handle staff, Desk handles customer queries, and Analytics reports across all of them. The benchmark is ₹4–8 lakh for a 25-user company in 6–12 weeks. Read Zoho One for Mumbai.
Zoho ERP in Mumbai
Zoho ERP launched for India on 23 January 2026 and covers core financials, supply chain, billing, people and payroll, and spend management. It suits MIDC manufacturers in Andheri, Thane, the TTC belt in Navi Mumbai and Taloja, and distributors who stock in Bhiwandi and bill from the city. Licences start at ₹999 per user per month billed annually, with a minimum of five users. Our implementation fee is quoted after discovery because it depends on the number of plants, warehouses and sales channels. Read Zoho ERP for Mumbai.
Zoho People and Payroll in Mumbai
Payroll in Maharashtra carries Professional Tax and Labour Welfare Fund on top of PF, ESI and TDS. We set up Zoho People for attendance, leave and shifts across office, warehouse and outlet staff, and Zoho Payroll for salary structures, statutory deductions and payslips, so that salary day stops depending on one person's spreadsheet. Ratnabali Group, a financial services group based in Eastern India, runs Zoho People and payroll with PF, ESI and TDS through us. More on our HR and payroll page.
Zoho Inventory in Mumbai
Zoho Inventory tracks stock across several warehouses, which matters when goods are split between a city godown and a larger shed in Bhiwandi. It records batch numbers and expiry dates for pharma and chemical distributors and serial numbers for equipment dealers, and it takes orders from online stores and marketplaces for D2C brands. Sales orders, purchase orders and invoices flow into Zoho Books without retyping. The Standard plan starts at ₹999 per organisation per month billed annually, as listed by Zoho on 5 October 2026. See our trading and distribution page.
Zoho Creator in Mumbai
Some Mumbai trades have a process that no standard product covers. A freight forwarder needs a job sheet for each shipment through Nhava Sheva. A jewellery manufacturer in SEEPZ needs to track job work and goods sent on approval. A garment exporter needs one tracker from order to dispatch. We build these as custom apps on Zoho Creator, with forms, approvals, reports and a mobile app, connected to Zoho Books or CRM so that figures are entered once. More on our Zoho Creator page.
Zoho Analytics in Mumbai
Owners want a few numbers every morning without ringing the accountant: receivables by salesperson, stock ageing by warehouse, margin by product line, orders pending dispatch. Zoho Analytics pulls these from CRM, Books, Inventory and payroll into dashboards that refresh on a schedule. BKC Paper, an 80-year-old paperboard and packaging manufacturer, runs live leadership dashboards on Zoho One that we built, and Duratuf Products gets management reports in minutes where they used to take days. More on our Zoho Analytics page.
Zoho Desk in Mumbai
Zoho Desk collects customer queries from email, phone, chat and web forms into one queue, gives each ticket an owner and a deadline, and shows which queries are overdue. D2C brands use it for order and return queries, equipment suppliers for service calls and annual maintenance contracts, and financial services firms for client service requests that must be answered within a set time. We connect it to Zoho CRM so the support agent sees the customer's orders and the salesperson sees open complaints. It is part of our Zoho services.
Which Mumbai trades do we set Zoho up for?
| Trade | Where it clusters | What usually gets built |
|---|---|---|
| Import-export and trading houses | Masjid Bunder, Kalbadevi, Crawford Market | Zoho Books with multi-currency, Zoho Inventory, CRM for dealer follow-up. See trading |
| Pharma and chemical distributors | City offices with stock in Bhiwandi | Inventory with batch and expiry, Books, CRM for field representatives |
| Textile and garment trade | Kalbadevi markets, Bhiwandi | Order-to-dispatch tracking, Books, buyer follow-up. See fashion and apparel |
| Gems and jewellery | Zaveri Bazaar, BKC, SEEPZ | Books for accounts and GST, Creator for job work and approval tracking |
| Financial services, broking and CA firms | Fort, Nariman Point, BKC, Lower Parel | CRM for client relationships, People and Payroll, Desk. See financial services |
| Logistics and freight forwarding | Around JNPT and Nhava Sheva | CRM for enquiries and rate quotes, Creator job sheets, Books |
| Manufacturing | MIDC estates in Andheri, Thane, TTC and Taloja | Zoho ERP or Zoho One. See manufacturing |
| Media and D2C brands | Andheri, Lower Parel | Zoho One: CRM, Books, Inventory, Desk, Analytics |
The locations describe where each trade is commonly found in and around Mumbai. They are not a list of our clients.
How does remote delivery to Mumbai run, week by week?
The plan below is for a typical 8-week project such as Zoho CRM with Zoho Books. Larger projects repeat the build weeks once per phase.
- Before week 1: discovery call. A free 30-minute video call, followed by a fixed-price proposal with phases and dates.
- Week 1: count what exists. You send exports from Tally, spreadsheets and any current CRM. We measure what is really in them: duplicate customers, items without prices, open orders nobody owns.
- Week 2: agree the process. A workshop, on video or in Mumbai, to settle definitions: when an enquiry counts as a lead, who may discount, when an order is closed. These are written down and signed off before we configure anything.
- Weeks 3–5: build with a weekly review. One fixed video session each week where you see the system working with your own data. Master data is cleaned and loaded in the same weeks. Day-to-day questions go on WhatsApp.
- Week 6: parallel run. Where accounts are involved, your team enters the same transactions in the old and new systems, and the ledger does not go live until the two match.
- Week 7: training by role. Separate sessions for sales, accounts, stores and owners, each recorded so new joiners can watch them later.
- Week 8: go-live, then 30 days of support. After the 30 days you can take an optional monthly retainer.
When does the team come to Mumbai?
We travel for on-site workshops in Mumbai when a project needs them. The two moments that most often call for it are the process workshop, when a warehouse or shop floor has to be seen before stock and production are set up, and go-live week, when it helps to sit next to the accounts and despatch teams. Projects that are mainly CRM or accounting are usually completed without a visit. Whether a visit is part of your project is agreed with you in the proposal, before you commit.
What does Zoho implementation cost for a Mumbai company?
| Project | Benchmark fixed price | Duration |
|---|---|---|
| Zoho CRM for 10 users | ₹1.5–3 lakh | 4–8 weeks |
| Full Zoho One for a 25-user company | ₹4–8 lakh | 6–12 weeks |
| Tally to Zoho Books migration | Quoted after reviewing your Tally data | 2–4 weeks plus a 30-day parallel run |
| Zoho ERP | Quoted after discovery | Phased; depends on plants and warehouses |
These are benchmarks. Your proposal carries one fixed price. Zoho licences are bought by you directly from Zoho and are not part of our fee. Starting licence prices, billed annually, as listed by Zoho on 5 October 2026: Zoho CRM Standard ₹800 per user per month, Zoho Books Standard ₹749 per organisation per month, Zoho ERP Standard ₹999 per user per month. Estimate your own bill with our Zoho pricing calculator.
How can you check a Zoho partner before signing?
| What to check | What to ask for | Our answer |
|---|---|---|
| Partner tier | A link to the partner's profile on zoho.com | Advanced partner; the directory link is under Sources below |
| Real address | Where the delivery team sits | Kolkata only. No Mumbai office |
| Named clients | Company names you can look up | Duratuf Products, BKC Paper, Ratnabali Group, NowPurchase. None is a Mumbai company |
| Prices | A written fixed price, with licences shown separately | Benchmarks on this page; fixed price in every proposal |
| After go-live | What is included and for how long | 30 days of support, then an optional retainer |
What have we built for other companies?
None of the companies below is in Mumbai, and we do not name a Mumbai client on this site.
Duratuf Products
An industrial rubber manufacturer running full Zoho One. Management reports that took days are ready in minutes. The project has been featured by Zoho.
Duratuf in the UAE
Duratuf Global Trading L.L.C. and Duratuf Products FZE run Zoho Books with multi-currency, bank reconciliation and receivables dashboards.
BKC Paper
An 80-year-old paperboard and packaging manufacturer on Zoho One with live leadership dashboards. It is unrelated to Bandra Kurla Complex.
Our most detailed write-up is an anonymised one: a packaging manufacturer with three plants and three warehouses on Zoho CRM and Zoho ERP, where 594 enquiries had produced 17 orders before the project began. More are on the case studies page.
How do you start?
Book the free 30-minute discovery call through the contact page, or message +91 74395 16363 on WhatsApp. Have three things ready: how many people will use the system, what you use today, and the one report you most wish you had. You will hear on that call whether we think Zoho fits and which product to begin with.
Other locations
Companies in Eastern India can meet us in person: see Zoho partner in Kolkata. For Gulf entities, including Indian groups with a Dubai trading arm, see Zoho partner for the UAE.
Frequently asked questions
Is Biz Systems based in Mumbai?
No. Our only office is at South City Business Park in Kolkata. Mumbai projects are delivered remotely over video, with on-site workshops in Mumbai when a project needs them. We state this at the top of the page because several firms that rank for Mumbai searches are also based in other cities.
How much does Zoho implementation cost for a Mumbai company?
Every project gets a fixed-price proposal after a free 30-minute discovery call. Published benchmarks: Zoho CRM for 10 users costs Rs 1.5 to 3 lakh, and full Zoho One for a 25-user company costs Rs 4 to 8 lakh. Zoho ERP is quoted after discovery. Zoho licences are bought by you from Zoho and are separate.
How long does a Zoho project take for a Mumbai business?
Zoho CRM for 10 users takes 4 to 8 weeks. Full Zoho One for a 25-user company takes 6 to 12 weeks. A Tally to Zoho Books migration takes 2 to 4 weeks followed by a 30-day parallel run. Zoho ERP runs in phases, and the plan depends on how many plants and warehouses you have.
How do I verify that Biz Systems is a real Zoho partner?
Open the Zoho partner directory link listed under Sources on this page. It is hosted on zoho.com and shows Biz Systems as an Advanced partner. Ask any Zoho consultant you are comparing in Mumbai for the same link before you sign a proposal.
Will anyone visit our Mumbai office or factory?
When the project needs it. Most work is done on video, but some jobs are better done in person, such as walking a warehouse before stock is set up or sitting with the accounts team at go-live. Any on-site workshop in Mumbai is agreed with you in the proposal.
Do you have clients in Mumbai we can speak to?
We do not name any Mumbai client on this site. The case studies we publish are Duratuf Products, BKC Paper, Ratnabali Group and NowPurchase, which are based in Kolkata and Eastern India, plus an anonymised packaging manufacturer whose location is not disclosed. BKC Paper has no connection with Bandra Kurla Complex.
Can you take over a Zoho setup that another partner left unfinished?
Yes. We start by counting what is configured and what your team uses: modules, fields, automations, users who log in and reports that are opened. You then get a fixed-price repair plan in phases, the same way a new Mumbai project is quoted.
What support do we get after go-live?
Thirty days of support after go-live is included in every project. After that you can move to an optional monthly retainer or call us when you need changes. Our hours are Monday to Saturday, 9 AM to 7 PM, the same time zone as Mumbai.
Talk to a Zoho consultant about your Mumbai business
A free 30-minute video call. Tell us how enquiries, orders, stock and accounts run today and we will say which Zoho products fit, what the project would cost and how long it would take.
+91 74395 16363 · info@bizsystems.in · Mon–Sat, 9 AM – 7 PM IST
Sources
- Biz Systems on the Zoho partner directory — https://www.zoho.com/partners/find-partner-profile.html?partnerid=f4341affea1b5ca154aecaa1ef3f4b8c
- Zoho CRM pricing (India) — https://www.zoho.com/crm/zohocrm-pricing.html
- Zoho Books pricing (India) — https://www.zoho.com/in/books/pricing/
- Zoho Inventory pricing (India) — https://www.zoho.com/in/inventory/pricing/
- Zoho ERP product page (India) — https://www.zoho.com/in/erp/
- Zoho ERP pricing (India) — https://www.zoho.com/in/erp/pricing/
- Zoho One pricing — https://www.zoho.com/one/pricing/
Prices, dates and thresholds were checked against these sources on 5 October 2026. They change; confirm against the official source before acting.